Confidentiality Policy
No collection of personal information during web browsing
Metro Richelieu Inc. (Metro) gathers no personal information concerning you while you are surfing the
web site and only when you willingly subscribe to a specific service and you are asked to provide such
information.
Non-disclosure of personal information
Except as provided in this paragraph, Metro does not divulge to third parties personal information
gathered on its Web site, unless Metro obtains your authorization to do so or in particular
circumstances, as for example, when Metro believes in good faith that the law requires it. Moreover,
Metro does not sell its list of Web site users. Only the employees, representatives or officers of Metro
responsible for the management and development of Metro’s Web site have access to the information
collected there. These employees, representatives or officers all have been instructed to comply with
the policy in force with respect to confidentiality.
Other information gathered for statistical purposes
Certain information is collected automatically whenever you access Metro’s Web site, but none of this
information identifies you personally. Among other data, it notes the domain name and IP address used to
access Metro’s Web site as well as the type of browser and system you are using. Metro makes use of
information gathered for statistical purposes to keep track of the number of visits to its Web site with
a view to introducing improvements.
Cookies
Metro employs “cookies”. “Cookies” are small text files copied to your hard disk from Metro’s Web site.
“Cookies” enable Metro to recognize your browser (the software you use to surf the Internet) when you
visit Metro’s Web site. “Cookies” mainly help Metro offer better service by making it possible to
personalize the content of the Web site. You may choose at any time not to have “cookies” simply by
modifying the configuration of your browser.
Risks associated with the Internet
Despite Metro’s efforts to ensure third parties will not access or obtain personal information
concerning you through its Web site, complete confidentiality and security cannot be guaranteed
currently on the Internet. Communication via the Internet is subject to interception, loss or
alteration. You acknowledge and agree that Metro cannot be held responsible for damages resulting from
the transmission of confidential information or personal information over the Internet and that such
communications are at your own risk.
Hyperlinks to other sites
Metro’s Web site may contain hyperlinks enabling users to visit sites maintained by other companies.
Metro has no control over these sites and is not responsible for those listed on its site. Any
information you transmit to these sites will be subject to confidentiality policies applicable to those
sites.
Reservations
Metro reserves the right at any time and without prior notice to modify this policy with respect to
confidentiality. Please refer to it at any time on our site.
Consent
By browsing Metro’s Web site, you consent, without qualification, to the current policy with respect
to confidentiality.
For any question concerning our current policy respecting confidentiality, please contact Customer
Service at the following address:
consumer@metro.ca.